Your website gets traffic — but visitors aren't converting. Here's how to fix the ten most common mistakes.

1. No Clear CTA

Every page needs one primary goal. Place a clear call-to-action above the fold on every key page.

2. Slow Load Speed

53% of mobile users abandon pages taking over 3 seconds to load. Compress images and use quality hosting.

3. Not Mobile-Optimised

Over 60% of South African traffic is mobile. A non-responsive site loses the majority of visitors.

4. Weak Value Proposition

Within 5 seconds visitors must understand what you do and why they should choose you.

5. Poor Navigation

If visitors can't find what they need in two clicks, they leave. Simplify your nav ruthlessly.

6. Stock Photography

Generic stock photos erode trust. Invest in authentic imagery of your real team and work.

7. No Social Proof

Testimonials, case studies and reviews are conversion gold. Include at least one on every page.

8. Cluttered Design

White space directs attention. When everything is highlighted, nothing is.

9. No Contact Options

Phone in the header, form on every page, WhatsApp link — remove every barrier to contact.

10. No Analytics

If you are not measuring, you are guessing. Install Google Analytics and Search Console today.


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Thabo Mokoena
Lead Developer — BrightBlack

A member of the BrightBlack creative and technical team. We help South African businesses grow through strategic design, modern development and digital thinking.

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